The Challenge
Fair and transparent billing is at the heart of Utilities and municipalities’ operations, yet billing is a daily challenge.
Water meters can be difficult to access for manual reading. Meter pits, underground locations, and hard to reach cellars can increase the risks of meter reading errors leading to revenue loss and customer dissatisfaction.
To ensure accuracy for billing, consumption information must be readily available, precise, and most of all free of errors.
Itron Approach
Smart water meters are the key to accurate billing and simple revenue collection.
A smart water meter measures water flow and uses wireless communication to automatically transfer consumption data, and other critical information to the water utility or municipality.
Whether meters are accessible or not, due to their location or an unexpected sanitary situation, data generated in the field is automatically transferred through the network to the utility’s billing system.
Water consumption measurement is made accurate, automatic, and simple.
But smart water metering offers insights beyond billing. Inaccuracies can have many causes, such as oversized or undersized meters, installation errors, pipe leakage, or tampering attempts. With a smart water network, utilities and municipalities can be alerted near real-time of any event or incident happening in the field.
Benefits
Smart water meters help ensure a simple and optimal billing process for utilities and municipalities, providing them with the assurance that customers are billed fairly, and that revenue will not be impacted with interruption, unseen frauds or manual errors.
A smart water network provide the foundation for a better customer experience without billing disputes, and a wealth of data that can be used to provide up-to-date, precise and personalized information to customers.
